Sunday, November 1, 2009

Responding to Mailing List Replies

Occasionally, an announcement sent to the mailing list may result in some recipients sending a reply.  The mailing list has been set up so that replies go to contracola gmail, where we have set up a filter to forward them to a COTMD board member, usually someone on the Community Outreach committee.  (This is similar the way we handle emails from the "Contact Us" form.  Usually the person handling the mailing list replies is the same person who handles the "Contact Us" emails.)

If you are the person assigned to respond to the mailing list replies, here's what you do:
  1. Make sure your email client doesn't treat these messages as spam. Note that all these messages have a subject that begins with "[Contra Columbia] Re:".
  2. When you receive an email message that is a reply to a mailing list announcement, don't reply directly from your own email account, as your reply may wind up being treated as spam.  Instead, log into the contracola gmail account to reply.
  3. Each mailing list reply in the inbox will be starred to help you see which messages need a reply. After replying to each starred message, un-star it (by clicking on the star next to the message in the inbox) to indicate the message has been replied to.
  4. Your replies will be received as having come from "Columbia Traditional Music & Dance", i.e., the contracola gmail account.

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