Saturday, August 22, 2009

Responding to Contact Us

The "Contact Us" form sends an email to contracola gmail, where we have set up a filter to forward all such emails to a COTMD board member, usually someone on the Community Outreach committee. If you are the person assigned to respond to the email from the "Contact Us" form, here's what you do:
  1. Make sure your email client doesn't treat these messages as spam. Note that all these messages have a subject that begins with "Kontactr".
  2. When you receive an email message generated by the contact form, don't reply directly from your own email account, as your reply may wind up being treated as spam.  Instead, log into the contracola gmail account to reply.
  3. Each Kontactr message in the inbox will be starred to help you see which messages need a reply. After replying to each starred message, un-star it (by clicking on the star next to the message in the inbox) to indicate the message has been replied to.
  4. Your replies will be received as having come from "Columbia Traditional Music & Dance".

No comments: